BARŌ — Shipping Policy

At BARŌ, each piece is hand-painted and made-to-order with care and intention. We appreciate your patience and understanding, as our artisanal production process requires time to ensure the highest quality.

1. Delivery Times

Due to the handmade nature of our products, we cannot guarantee an exact delivery date. Production typically takes 4–6 weeks after the end of each drop, and shipping times may vary depending on your location, carrier, and the number of orders in production.

Please note that delivery may also be affected by:

• Holidays and high-demand seasons
• Non-working days
• Unexpected shipping delays

We will always keep you informed about your order status and are available to provide updates if needed.

2. Shipping Methods

We offer different shipping options depending on your location. Available methods and costs will be shown during checkout so you can choose the option that best suits your needs.

3. Order Tracking

Once your order is shipped, you will receive a confirmation email with the tracking number and carrier information. Please ensure your shipping address is accurate. Once tracking is provided, it is the customer’s responsibility to monitor delivery progress.

If you will not be available at the delivery address, we recommend contacting the carrier in advance to avoid missed deliveries.

4. Shipping Costs

Shipping costs are calculated based on:

• Delivery location
• Selected shipping method
• Weight and volume of your order

Exact costs will be displayed at checkout before payment.

5. Shipping Address

Please provide a complete and accurate shipping address when placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

6. International Shipping

For international orders, additional customs duties, taxes, or import fees may apply according to your country’s regulations. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

We recommend checking with your local customs office to understand any potential charges before placing your order.

7. Delivery Issues

If you encounter any problems with your shipment, please contact our customer service team at [your email]. We will gladly assist you to resolve any issues as quickly as possible.

8. Changes to the Shipping Policy

BARŌ reserves the right to update or modify this shipping policy at any time. Any changes will be posted on this page, so we recommend checking it periodically.

By making a purchase at BARŌ, you agree to this Shipping Policy.